Identification of the Responsible Entity:
SupportSync (hereinafter referred to as “SupportSync”) is responsible for the collection and processing of personal data provided by users of this website and individuals interested in the activities and services we offer. SupportSync operates under the legal entity of XianTXpress and complies with data protection regulations to ensure the privacy of your personal data.
Contact Information:
Email: contact@supportsync.com
Website: [https://simoplaza.xiantxpress.com/](https://simoplaza.xiantxpress.com/)
Who Is Responsible for Processing Your Data?
This privacy policy applies to all personal data provided by users of SupportSync’s services or by anyone interested in our activities. We are committed to transparency in how we handle and protect your data in compliance with current data protection regulations. For any questions or concerns regarding your data, you may contact SupportSync using the information provided above.
Why Do We Process Your Personal Data and On What Legal Basis?
SupportSync maintains a Record of Processing Activities, detailing each purpose for which personal data is collected and processed. This allows us to ensure transparency and compliance with regulations while managing your data securely and responsibly.
Data Sharing and Access
SupportSync may share personal data with volunteers who coordinate connections between psychologists and individuals in need, as well as with the psychologist assigned for the intervention. If you require further information regarding our Record of Processing Activities, you may reach out to SupportSync through any of our provided contact channels.
Data Retention
SupportSync will retain personal data for the duration of the individual’s relationship with our organization. After that period, data will be stored in compliance with applicable archiving and documentation regulations. Should you exercise a right (such as the right to deletion), we will act according to the request, deleting data when appropriate.
Access to Your Data
SupportSync may disclose personal data as necessary to fulfill legal obligations with public authorities, in line with current regulations.
Your Rights
You are entitled to exercise the following rights regarding your personal data:
1. Access– To know which of your personal data we are processing.
2. Rectification – To correct any inaccurate data.
3. Deletion – To delete your data where possible.
4. Limitation– To request the limitation of data processing when accuracy, legality, or necessity is in question; we may retain data for legal defense.
5. Objection – To object to data processing based on legitimate interest unless compelling legitimate grounds exist.
6. Portability – To transfer data when the processing basis is your consent.
These rights can be exercised free of charge by emailing SupportSync at **contact@supportsync.com**. Additionally, you may withdraw consent at any time without affecting the lawfulness of prior processing.
You also have the right to file a complaint with the relevant Control Authority if you believe your data rights have been infringed.
Unsubscribing from Communications
You may opt out of receiving communications at any time by clicking the unsubscribe link in any email or contacting contact@supportsync.com.
Security Measures
SupportSync takes data security seriously, implementing technical and organizational measures to safeguard personal data against alteration, loss, unauthorized processing, and access. Our measures are continually updated in line with advancements in technology and regulatory standards.
External Links
Our website may link to external sites not operated by SupportSync. We are not responsible for the content, legality, or privacy practices of these sites, and recommend reviewing their privacy policies before sharing personal data.
Privacy Policy Updates
SupportSync reserves the right to modify this Privacy Policy in response to legal or operational needs. We will notify you of significant changes in our data processing practices and request renewed consent if required by applicable regulations.
Last updated on 5 November 2024.